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FAQs

FAQs.

FAQs About Credit Guarantee’s Insurance Products & Services

FAQs2025-06-20T08:20:31+00:00
What is a Surety Bond, and how does it work?2025-06-20T08:24:42+00:00

A surety bond is a guarantee that contractual obligations will be met. If the contractor fails, the bond covers the financial loss.

What is International Trade Credit Insurance?2025-06-20T08:29:49+00:00

This covers non-payment risks associated with foreign buyers, including political and currency transfer risks.

What is Domestic Trade Credit Insurance?2025-06-20T08:23:37+00:00

It protects your business against losses from local customers who default on payments.

What support do you offer during the policy period?2025-06-20T08:22:29+00:00

Our team provides ongoing risk assessments, customer limit monitoring, and dispute resolution guidance.

Can I adjust my policy during the year?2025-06-20T08:21:59+00:00

Policies can often be amended to accommodate business growth, new markets, or added customers.

Do I need to do credit checks on my customers?2025-06-20T08:21:27+00:00

Yes, but we also support this by providing credit information and monitoring services on your buyers.

How quickly are claims paid out?2025-06-20T08:16:45+00:00

Once all required documentation is submitted and verified, claims are typically processed within 30 days.

What happens if a customer doesn’t pay?2025-06-20T08:16:39+00:00

You can file a claim with us. If it qualifies under your policy terms, we will reimburse you up to the insured percentage.

Can I insure only some of my customers?2025-06-20T08:16:33+00:00

Yes. We offer flexible policies that can cover either your entire sales ledger or select high-risk customers.

How much does trade credit insurance cost?2025-06-20T08:16:27+00:00

Premiums vary based on industry risk, customer base, credit terms, and coverage amount. Contact us for a personalized quote.

What does a trade credit insurance policy cover?2025-06-20T08:16:18+00:00

It typically covers non-payment due to insolvency, protracted default, or political events affecting trade.

How do I apply for a Credit Guarantee policy?2025-06-20T08:12:02+00:00

You can request a consultation via our website, or speak directly with one of our trade credit specialists to get started.

How does Credit Guarantee support exporters?2025-06-20T08:12:10+00:00

We offer international trade credit solutions that protect exporters against foreign buyer defaults, political risks, and currency transfer restrictions.

Is Debtors Insurance the same as Trade Credit Insurance?2025-06-20T08:12:17+00:00

Yes, the terms are often used interchangeably. Both refer to insurance that covers the risk of customer non-payment.

What types of businesses need trade credit insurance?2025-06-20T08:12:25+00:00

Any business that sells on credit terms — from SMEs to large exporters — can benefit from trade credit insurance.

What is Debtors Insurance?2025-06-20T08:12:32+00:00

Debtors Insurance—also known as Trade Credit Insurance—helps protect your business from losses caused by non-payment of invoices. It ensures your cash flow remains steady even when customers default.

Get a personal consultation.

Looking for a custom trade credit insurance solution? Contact our team to discuss your specific needs. Your information will be kept in the strictest confidence.

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