As part of the Old Mutual Group, Credit Guarantee is included in the Old Mutual Limited Level 1 BBBEE Rating.  The Certificate and Annexure A may be downloaded using the link below.

Being the first South African short-term insurer to acquire the globally recognised and prestigious ISO 9001:2015 service quality rating, Credit Guarantee is the paragon of short-term insurers.

We continue to strive for the best, which is proven by the ISO 9001:2015 standard revisions as we still and will continue to maintain the ISO standards of compliance. 

Credit Guarantee’s credit rating has recently been assessed at an “AA” claims-paying ability by Global Credit Ratings

Credit Guarantee has world renowned partners, who have made a huge impact in the Trade Credit Insurance industry. The association with Atradius allows foreign companies with subsidiary interests in South Africa to insure their book in the local market through Credit Guarantee, rather than having to seek credit insurance internationally. So too, South African companies with offshore interests can ensure their international sales directly through this association, in the country they are operating in.

In terms of the Financial Advisory & Intermediary Services (FAIS) Act

In terms of the Financial Advisory & Intermediary Services (FAIS) Act

Private Body Manual

Schedule of Fees

This Notice explains how we obtain, use and disclose your personal information, as is required by the Protection of Personal Information Act (“POPIA” or “the Act”).

Section 3A(2)(a) of the FAIS General Code of Conduct stipulates that every provider, other than a representative, must adopt, maintain and implement a Conflict-of-Interest Management Policy that complies with the provisions of the Act. Credit Guarantee and its representatives (including staff and associates) must avoid and where that is not possible mitigate any Conflict of Interest between us and clients.