Fraud Tip Offs
Over the years, we have earned a sound public reputation for honest and ethical business practices that we all can feel proud of and identify with. Together, let's keep it that way! Lets eradicate dishonesty and unethical behaviour from our company.
Don't be part of the problem - be part of the solution.
Be bold and take a stand. Make the real difference and report what you know to Tip-offs Anonymous™ for the good of everyone.
Tip-offs Anonymous™, involves the professional services firm of Deloitte & Touche in conjunction with Brian Adams & Associates, a respected internal risk consulting and security management company and is therefore totally independent of Credit Guarantee. No one will therefore ever know who reported the fraud or dishonest and inappropriate behaviour.
How does it work?
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Anyone can contact Tip-offs Anonymous™ using Credit Guarantee's dedicated FreeCall 0800 telephone number and e-mail as well as the generic FreePost and FreeFax facilities.
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Trained operators, using sophisticated contact centre equipment, will respond to calls in English, Afrikaans, Zulu or Xhosa from 07h00 to 22h00. For the remainder of each day there is a user-friendly voicemail facility.
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Operators will interview callers, probing for specific facts so as to record as much information and understand things as clearly as possible.
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The information is then analysed and forwarded to designated senior officials of the company who will decide on the corrective action to be taken.
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Although you may choose to tell Tip-offs Anonymous™ who you are, the Tip-off report will never reveal your identity or even your gender (unless you allow your identity to be made known to the company!).
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